Family-run businesses guarantee better customer service and loyalty.
There is a stark difference between shopping at a big-box store and a small local business. Big-box stores care more about meeting their monthly quotas over providing enjoyable customer experiences and only care about stocking the shelves with the same everyday inventory rather than getting to know where their products actually come from. Family-run businesses are the heart of any community because they work to serve rather than sell.
When your name is on the wall of your business, you end up working three times harder than a corporate-run competitor. There's no corporate hotline for customers to dial into—they come straight to you. Your patronage to your suppliers is tantamount to their personal success, in conjunction with your own. You have a family legacy to uphold in order to protect your brand and reputation.
These factors weigh heavily on any entrepreneurial venture, and working hard to differentiate oneself in the competitive business world is how you stay afloat. It's because of these investments that more consumers ought to turn their attention towards family-run local businesses.
Courtesy of Colorado Ranch Market's Facebook page
Colorado Ranch Market in Colorado Springs is one such establishment that prides itself on being family-run and employee-owned. By offering a diverse array of products and focusing their efforts on stocking Colorado-based vendors, customers end up supporting the local economy and future of our state's agriculture. This personal contribution in their business gives them the energy to offer an improved grocery shopping experience to the residents of Colorado Springs.
Where you decide to spend your money is entirely up to you, but consider giving small businesses throughout the area a visit—don't be surprised if the staff learns your name or ends up ordering a special product just for you. After all, it's gestures like these that make local businesses stand out from the rest.