Amazon is recalling six of its AmazonBasics power banks due to a risk of the batteries overheating and causing a fire.
Buying a USB charger from Amazon, you expect to get two things: a great deal and a product that works as described.
The e-commerce giant is recalling six models of its AmazonBasics power banks -- batteries that allow you to charge your phone or device on-the-go -- for offering customers a third possibility: unintentionally starting a fire.
The six affected AmazonBasics power banks are the 16,100mAh, 10,000mAh, 5,600mAh, 3,000mAh, 2,000mAh with Micro USB cable, and 3,000mAh with Micro USB cable models. The company is warning that power banks sold between December 2014 and July 2017 have a risk of overheating, melting, and creating a fire hazard.
According to the recall, "Amazon has received 53 reports of the power banks overheating in the U.S., including one report of chemical burns due to contact with battery acid and four reports of property damage, including fire and smoke damage.”
Both Amazon and the United States Consumer Product Safety Commission estimate that approximately 260,000 affected units have been sold. Amazon is currently sending out emails to all accounts that purchased one of the defective devices. That email includes a link to facilitate the recall return. If you no longer have access to the email you purchased the battery from, you should reach out to Amazon customer support directly. The affected products have already been removed from the website.
To anyone who has purchased one of these AmazonBasics battery packs, Amazon recommends that you immediately stop using it. Do not charge them and do not use them to charge your devices.