The 2-1-1 hotline is helping whenever and wherever it can.

Mile High United Way was started in Denver on October 16, 1897. Its original goal was to fundraise for local charities, coordinate relief services, and provide much-needed assistance to society's most vulnerable people. Today, there are more than 1,800 chapters of United Way across the globe. While the organization has gone through numerous names in the years since its founding, its core mission has remained the same. 

The 2-1-1 hotline is one of United Way's main tools to connect individuals to whatever help or services they need. The hotline serves as a way for Denver's community members to both offer and receive help in navigating a variety of difficult circumstances. As of writing, it is the largest database network of social, health, and financial services in the state. 

Although the hotline is connected to a vast database of resources, United Way prides itself on having staff members that are skilled at empathetic communication and finding the most effective possible place to direct callers. United Way's staff have an intricate knowledge of Denver's health, community support, and financial institutions so that they can ensure any that anybody seeking support is directed to the right place. 

Families who are concerned about upcoming rent payments have resources available to them if they call. New or expecting parents can be connected to childcare services. Those seeking help with trauma or addiction can access the 2-1-1 helpline for resources in consoling and support. Mile High United Way's charter expressly states that no problem is too big or small for their help. 

The network has recently begun partnering with Denver nonprofits to help those affected by COVID-19. Resources are available for those impacted by the virus and subsequent stay-at-home measures on both an individual and organizational level. On an individual level, the 2-1-1 hotline can help in addressing rent, shelter, food, childcare, and more. On an organizational level, the 2-1-1 hotline is working with a local business advisory to help small businesses.

Addressing community problems requires a community effort, and Mile High United Way is always thankful for volunteers. Those looking to commit their time and energy to the 2-1-1 hotline can always do so through the hotline's website

Although times are stressful and uncertain for a lot of people, there's something reassuring about knowing an organization like the 2-1-1 hotline exists. 

Do you know of any other organizations in Denver that are helping make a positive difference? Let us know!